Privacy Policy

Effective Date: November 5th 2025

Data Controller: Castle Craig Hospital Ltd (acting as Data Controller for Smarmore Castle Clinic Ltd)
Contact: Dr Rebecca Apperson

Clinic Address: Smarmore Castle Clinic, Ardee, Co. Louth, Ireland

1. Introduction

Smarmore Castle Clinic (“Smarmore”, “we”, “our”) is operated under the Castle Health Group and managed by Castle Craig Hospital Ltd, which acts as the Data Controller. We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

2. What We Collect

CategoryExamples
Identity and Contact DataName, date of birth, address, telephone, email
Health DataMedical history, assessment notes, treatment details
Administrative DataPayment information, billing address, insurance details
Technical DataIP address, browser, device type, usage analytics, cookies
Marketing PreferencesOpt-in choices for newsletters or service updates

3. Purpose and Lawful Basis of Processing

PurposeLawful Basis (GDPR)
Provide assessment, treatment, and aftercareArt. 6(1)(b), Art. 9(2)(h)
Respond to enquiries and manage admissionsArt. 6(1)(b)
Meet legal and clinical governance dutiesArt. 6(1)(c)
Marketing (optional)Art. 6(1)(a)

4. Data Sharing

We may share your data with:

  • Treating clinicians and administrative staff within Castle Health Group
  • Referring doctors or insurers (where appropriate)
  • External IT, billing, or communication providers under data processing agreements
  • Regulators or authorities (if legally required)

All partners are bound by confidentiality and data protection obligations.

5. International Transfers

If data is stored or accessed outside the EU, we use the European Commission’s Standard Contractual Clauses (SCCs) or other recognised safeguards to ensure adequate protection.

6. Retention, Rights & Complaints

Data is retained in accordance with medical and legal requirements.

You may exercise your GDPR rights (access, rectification, erasure, restriction, portability, objection, and consent withdrawal) by emailing r.apperson@castlehealth.com.

If unsatisfied, you may lodge a complaint with the Data Protection Commission (Ireland) at https://www.dataprotection.ie.

7. Security and Confidentiality

Robust security measures, including encryption, restricted access, and staff confidentiality agreements protect your information.

8. Updates

This policy may be updated periodically to reflect regulatory or operational changes. The latest version will be available on our website.

9. Contact

Data Controller: Castle Craig Hospital Ltd (acting as Data Controller for Smarmore Castle Clinic Ltd)
Contact: Dr Rebecca Apperson

Contact Email: r.apperson@castlehealth.com

Clinic Address: Smarmore Castle Clinic, Ardee, Co. Louth, Ireland